Return Policy

Return Policy

Please read the Return Policy information below BEFORE returning any
Merchandise. Thank you.

Please note we at Junior Sense Corp. strive to satisfy our customers and offer our customers quality merchandise.
Our shipments are inspected before leaving our warehouse.

1. after 30 days ALL SALES ARE FINAL and there will be no returned merchandise.

2. Phone Junior Sense by phone FIRST and discuss the reason why the merchandise needs to be returned. Please call 212-683-4705.

Our office hours are: Eastern Time: Monday through Friday 8:30am to 6pm

3.MOST IMPORTANT! After you have discussed the reason your
Merchandise needs to be returned with your Junior Sense sales rep,
The rep will fax/email you RA # (Return Authorization number) or give it to you over the phone.

4. The RA# needs to be written, clearly visible, on the outside of the package of any returned merchandise; 
otherwise the package will be refused by our shipping department and will be returned to you.

5. Returned items must be unworn. Special order items, jewelry that shows signs of wear or
items that have been altered are not covered under this return policy. Any returned merchandise
Not in original packaging will have an additional 25% restocking fee of the returned merchandise amount.
Shortages in shipments/damaged items must be claimed by the purchaser and communicated to us within 3 days of receipt of merchandise.

6. Please insure all returns for the replacement value, as we will not be responsible and cannot provide replacement or 
credit for returns lost or damaged in transit.
We are also not responsible for delays in delivery due to inaccurate or incomplete Junior Sense Corp.
address information written by you.

7. We must physically receive customer returns in order to provide replacements or credit.

8. Sometimes damage that occurs may be solely through the negligence of the carrier and,
if that is the case, it is the responsibility of the carrier.

9. Please note that the purchaser, you, must prepay all shipping charges for returned merchandise,
unless stated and permitted otherwise, by Junior Sense Corp.
Shipping charges for returned merchandise to and from the purchaser are non-refundable.